Terms & Conditions
Understand Your Rights and Responsibilities
By using our banking services, you enter into a transparent agreement that defines your rights, responsibilities, and our obligations as a trusted financial institution.
These Terms & Conditions govern the use of products and services offered by Yapi kredi bankasi A.S., including our online and mobile platforms, physical branches, and all customer-facing financial tools. By accessing or utilizing any of our services, whether for personal or business use, you acknowledge that you have read, understood, and agreed to these terms in full.
All clients must be of legal age to open a financial account and are required to submit valid government-issued identification, proof of residence, and any other supporting documents deemed necessary by regulatory standards. Account holders agree to maintain accurate and up-to-date records and notify the bank of any significant changes in personal or financial status.
Use of your Mayfair account must comply with all applicable local and international laws, including anti-money laundering (AML), counter-terrorist financing (CTF), sanctions regulations, and financial crime prevention acts. Any attempts to conduct or facilitate unlawful transactions will result in account suspension, investigation, and possible legal action.
We reserve the right to modify interest rates, fees, product offerings, or service structures with prior notice, as dictated by market conditions or operational considerations. All such changes will be communicated through official channels including email, SMS, and our website.
Our digital banking services are provided on an “as is” basis. While we make every effort to ensure seamless operation, Mayfair Savings Bank is not liable for losses arising from technical faults, connectivity issues, scheduled maintenance, or third-party service failures beyond our direct control. Clients are advised to keep backup transaction records and contact support in case of any service disruptions.
Account security is a shared responsibility. Clients are expected to maintain the confidentiality of their login credentials, OTPs, card PINs, and any associated security features. The bank shall not be held responsible for unauthorized transactions resulting from customer negligence, phishing, malware, or compromised devices.
Dispute resolution will follow internal review procedures and, if unresolved, may be escalated to the Banking Ombudsman or appropriate financial regulators in New York and Monaco and Ireland. By using our services, you consent to Turkish jurisdiction and legal frameworks governing the banking sector.
These Terms & Conditions are subject to updates. Clients are encouraged to review the latest version regularly. Continued use of our services after any change constitutes acceptance of those revisions.